Tigotan Lovers & Friends, Playa de Las Américas

“5 stars for food and staff! A star lost for annoying and costly towel deposit system. All-in-all, we had an excellent stay. The staff and food are fabulous. All the staff were friendly, professional and super helpful. In particular, Lorena and Mon in the restaurant. Lorena went out of her way to ensure my partner had gluten-free options and always greeted us with warmth. Mon attended to our table daily and was beyond efficient — nothing was too much for him. Huge compliments to all the chefs for the wonderful quality and variety of food. The steak on the first night was exquisite and the paella fresh and tasty. A special mention to Brahim who always served us with a smile and cooked our food to perfection. The cleaning staff also deserve a mention as they were universally friendly and kept the whole hotel spotless - they all worked so hard to ensure the environment is a pleasure to relax in. In reception, Giorgia was especially helpful and extended our room as Dreamplace members. Thank you also for our arrival gift. Aside from an issue with our first room (which the reception staff were quick to correct), the only other issue was the cash deposit for the towels. The hotel is cashless so we only took card and had no euros. Given no alternative option by reception staff, we were forced to use the hotel cash machine and pay a 25% surcharge in fees just to get out €40 to have towels. This was a costly annoyance and unnecessary. This occurs for other international guests and seems a very odd system for a cashless hotel. Why can’t the deposit be simply put on the room rather than costing the guest to get cash from the hotel cash machine? Reception's explanation was that it made easier for them to use cash. But that’s not easier (or fee-free) for the guest. Aside from that issue, our stay at Tigotan was a delight.”

“Entertainment staff are amazing and do an amazing job at getting everyone up to do activities. Special shoutout to Mike who is very nice and a great laugh. Unfortunately the "Sunbed policy" is not enforced enough and the majority of the time people are reserving the nice sunbeds in front of the pool for 2+ hours without being there, which is really annoying when your at the pool all morning. Other than that we would 100% recommend this hotel , breakfast is good too.”

“I stayed here solo and had an absolutely fantastic time. In my opinion, the Tigotan Hotel could easily be rated a 5-star hotel based on the sheer quality of everything they offer. I've already recommended it to all my family and friends! Here is what made my stay so memorable: The Food: Simply superb. The quality, variety, and live cooking stations were top-tier. Honestly, the food inside the hotel was much better quality than almost all the restaurants I tried outside. The Rooms: Newly renovated, very spacious, and incredibly comfortable for a solo traveler. Outstanding Service: The staff is very pleasant and goes above and beyond. On my last day, they kindly gave me access to a courtesy room so I could refresh and shower before my flight, which was a massive help. The Rooftop: The rooftop bar with the infinity pool is an incredible experience—perfect for relaxing with a view. Value: On top of everything, any add-ons or extras had a very reasonable and affordable price. An absolute gem. Whether you are traveling alone or with others, this place is highly recommended! ”

“Hotel was clean and tidy. Shower was lovely and spacious. Beds were comfortable and so was the pillows. Staff were friendly and welcoming. For our first holiday abroad we are completely satisfied with the stay we had. We will definitely look at coming back again”